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Help Center

Everything you need to know about using PrecurePlus healthcare platform.

How to Book an Appointment

Follow these simple steps to book your consultation with a verified doctor:

  • Search for a doctor by name or specialization using the search bar
  • Browse through available doctors and view their profiles
  • Select a convenient time slot from the doctor's availability
  • Complete the secure payment process
  • Receive instant confirmation via email and SMS

Payment & Billing

We accept multiple payment methods for your convenience:

  • All major credit and debit cards (Visa, Mastercard, RuPay)
  • Digital wallets (PayPal, Google Pay, Apple Pay)
  • UPI payments for instant transactions
  • All transactions are encrypted and secure
  • Instant payment confirmation and receipt generation

Cancellation & Refund Policy

Understanding our cancellation policy:

  • Cancel up to 24 hours before appointment for full refund
  • Cancellations within 24 hours may incur a cancellation fee
  • Refunds processed within 5-7 business days
  • Reschedule appointments free of charge (subject to availability)

Medical Records & Privacy

Your health data is protected with enterprise-grade security:

  • Access your complete medical records anytime from patient dashboard
  • All consultations are HIPAA compliant and confidential
  • Medical information encrypted with industry-standard protocols
  • Download prescriptions and consultation history
  • Share records securely with other healthcare providers

Contact Support

Need more help? Our support team is available 24/7 to assist you.

Email: care@precureplus.com

Phone / Helpline: +91 73101 00880

Hours: 24/7 Support Available

Still need assistance?

Our support team is ready to help you with any questions

Contact Support Team