Safety of Your Data is Our Top Priority
PrecurePlus, Instacare, and Advance Care HIMS are engineered around a zero-trust architecture. We protect patient clinical records, doctor consultations, and hospital financial databases with military-grade encryption, tenant isolation, and strict regulatory compliance.
Bank-Grade Confidentiality & Compliance
256-Bit Encryption
TLS 1.3 In-Transit & AES-256 At-Rest
All communications between patient browsers, doctor terminals, and servers use military-grade cryptographic TLS tunnels with encrypted database volumes.
Multi-Tenant DB Isolation
Strict Firewall Between Hospitals
Each hospital and clinic operates with dedicated, isolated connection pools. No hospital can ever access or view another facility’s private patient records.
ABDM M3 & NABH Ready
Govt Health Locker & PM-JAY
Built in full accordance with National Health Authority (NHA) digital health guidelines, 14-digit ABHA compliance, and digital consent architecture.
Hybrid Edge LAN Failover
Zero-Downtime Offline Sync
When external ISP internet drops, hospital local edge servers take over in milliseconds, ensuring continuous OPD registration, billing, and ICU care.
Our Zero Data Selling Pledge to Doctors & Hospitals
We understand that the greatest fear of healthcare providers is adopting software only to find their hard-earned patient relationships compromised. We make the following immutable promises:
1. No Third-Party Data Monetization
We will never sell, lease, or broker your patients' health data, prescriptions, or phone numbers to pharmaceutical brands, insurers, or competitors.
2. You Own 100% of Your Data
All clinical records, diagnostic files, and financial transaction histories belong exclusively to your hospital. You can export complete database dumps at any time.
3. Strict Patient Partitioning
Walk-in hospital patients registered in Advance Care HIMS are strictly isolated from consumer marketing outreach. We do not promote other clinics to your walk-in patients.
4. Indian Sovereign Data Residency
Your data is stored strictly within certified Indian data centers, fully compliant with the Digital Personal Data Protection (DPDP) Act and NHA guidelines.
Architecture of Trust & Confidentiality
How our engineering stack ensures zero leakage, zero unauthorized access, and round-the-clock availability.
1. Multi-Tenant Database Architecture
Unlike legacy monolithic systems where all clinics share one table, Advance Care HIMS dynamically resolves isolated database connection pools per hospital tenant.
- Isolated connection pools per hospital entity via connection manager
- Physical and logical isolation preventing SQL cross-tenant access
- Database credentials encrypted at rest with rotating keys
- Independent schema migrations and dedicated backup snapshot policies
2. Granular Role-Based Access (RBAC)
The principle of least privilege is enforced on every single API route. Staff members only see information required for their specific healthcare role.
- Receptionists only access booking tokens, patient demographics & OPD queues
- Doctors have exclusive authorization for clinical diagnosis & prescriptions
- Pharmacists access inventory and medication dispensing without clinical notes
- Hospital Administrators view financial BI and operational throughput
3. Immutable Audit Trails & Logs
Every clinical action, medication issue, bill update, and patient record access is permanently logged with timestamps and operator identity.
- Forensic audit logging for clinical record modifications
- Permanent timestamp tracking with actor UHID and user ID
- NABH mandated quality indicators and incident audit logs
- Tamper-resistant audit logs stored across distributed read replicas
4. Disaster Recovery & Hybrid Edge Failover
Healthcare never sleeps. Our architecture guarantees hospital operational continuity even during catastrophic network outages.
- Automated hourly incremental backups and daily multi-zone replication
- Local Edge Server deployment for zero-latency LAN consultations
- Automatic bidirectional sync as soon as internet connectivity is restored
- 99.99% cloud uptime SLA with geo-redundant Indian data centers
Security & Compliance FAQs
Found a security vulnerability?
We maintain an active security bug bounty and vulnerability disclosure program. If you believe you have discovered a security flaw, report it directly to our security engineers.